IVR Services
Virtual Phone Numbers Around the World
A virtual number, also known as direct inward dialing (DID) or access number, is a telephone number without a directly associated telephone line. Usually these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP. A virtual number can work like a gateway between traditional calls (PSTN) and VOIP.
Why Virtual Number needs ?
Smart call routing
Automatically redirect customers calls to the right agents based on their requirements
Sound professional
Give your business a professional image without burning a hole in your pocket
Dispute resolution
Since all your calls are tracked, you can easily resolve disputes and confusions in customer conversations
Remote working
Your employees no longer need to be chained to their desks. Remote working becomes a possibility, too
